Resources for Help

Need Help & Don’t Know Where To Turn?

Every day, someone somewhere in Massachusetts needs to find essential community services, an after school program, a food bank, or where to secure care for an aging parent. Many face these challenges, but don’t always know where to turn for help. The Solution is to Dial 2-1-1.

Mass 211 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community. It serves as a resource for finding government benefits and services, nonprofit organizations, support groups, volunteer opportunities, donation programs, and other local resources. Always a confidential call, Mass 211 maintains the integrity of the 9-1-1 system saving that vital community resource for life and death emergencies.

Available 24 hours a day, 7 days a week, Mass 211 is an easy way to find or give help in your community.

Mass 211 responds immediately during times of crisis, to field calls regarding the crisis and to direct callers to services most appropriate for their needs. If you are unable to reach 2-1-1 due to your telephone or cell phone carrier, a toll-free number is available 1-877-211-MASS (6277)

Baby Diaper Pantries

Friendly House 508-754-4362

Catholic charities 508-860-2237

Marie’s mission 508-853-9400

Pernet health 508-755-1228

Project new hope 508-762-9738

Food Assistance

SNAP (Food Program), 13 Sudbury St Worcester, 508-767-3100

Mothers & children: WIC 508-796-7000

Friendly House Feeding Programs for children

Food Pantries

Worcester County Food Bank: an extensive list of food pantries including the suburbs

Centro las americas 508-798-1900

Friendly House 508-755-4362

Catholic charities 508-860-2237

Good Samaritan 774-253-1619

Pernet Health 508-755-1228

Orthodox Food Pantry  508-791-7326

Friendly House @ Plumley Village 508-755-3989

Jeremiah s Inn 508-755-6403

Centro las americas @ Great Brook Valley 774-823-3722

John Street Baptist 508-753-4991

Mass Veterans Inc 508-791-1213 x108

Project New Hope 508-762-9738

Loaves and Fishes Unitarian Church 508-853-1942

Child care

Head start 508-799-3225

Child care resources 508-856-7930

Rainbow Child Development 508-791-6849

YMCA Child Care 508-852-6694

Apple A Day Care Center 508-755-0030

Children’s Corner 508-832-5417


Family Health Center 508-860-7910

MassHealth Referral 1-800-207-5019

Domestic Violence Support

YWCA Daybreak for Women and Children 508-755-9030

Early Intervention/ Education 

Thom Worcester 508-752-8466

South Bay 508-559-0473

Pernet Health 508-755-1228

Family Ties 1-800-905-8437

Employment Services

MassHire Careers 508-799-1600

Fuel Assistance

WCAC 508-754-1276

Citizens Energy 1-877-JOE-4–OIL


Worcester Housing Authority 508-635-3000

RCAP Solutions 1-800-488-1969

Central Mass Housing Alliance 508-791-7265

Legal Services

Community Legal Aid 508-752-3718


MassHealth 1-888-665-9993

Uninsured or looking for a doctor.. 508-860-7800, Family Health Center of Worcester

HIV/ AIDS Family Health Center 508-860-7930

AIDS Project 508-755-3773


SBA Business Loans/ Covid Crisis

Empowerment Grants/ Covid Crisis

Worcester Schools Homeless Family Support 508-799-3175

Kinship Navigator 1-888-924-4546, support for all familial caregivers

Childhood Trauma Assistance, 774-804-1812 or 774-573-0236

Autism Resources, 712 Plantation Street, Worcester

Worcester Library, 3 Salem Square , Worcester MA

Public Transportation, WRTA 508-791-9782

Parents Resources 

Worcester community Connections 508-796-1411

Healthy Families 508-753-2967

Worcester Family Parnership 508-799-3136

PPAL 508-767-9725

Teen Living – YOU INC 508-853-2487

Florence House 508-799-2499

Young Parent Support 978-829-2420

Sexual Violence Help

Pathways for Change 1-800-870-5905


Abbys House 508-756-5486

YWCA/ Daybreak Resources 508-755-5371

Friendly House 508-792-1799

Youville House 508-753-3084

Smoking Cessation

Smokers Hotline 1-800-TRY-TO-STOP

Family Health 508-860-7930

Soup Kitchens

Mustard Seed 508-754-7098

Salvation Army 508-756-7191

Suicide Prevention

Suicide prevention hotline: Samaritans 1-877-870-HOPE

Veteran Suicide Prevention 1-800-273-TALK, press #1